Terms & Conditions!

Enjoy the best for tailor made Egyptian holidays design with highly personalized services just for you. Plan & book your holiday to Egypt with one of the best Egypt tour operator offering 100 % tail made Egypt tours & packages at the best prices online.

 

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Booking Terms & Conditions!!

 

1-Secure Payment:
You have to inform Nile voyage of your trip request. Then a company representative will contact you to discuss and finalize the arrangements and send you an itinerary for final confirmation. You must confirm these details and pay the deposit to Nile voyage by wire transfer or Western Union or Credit Card (Visa or Master Card) are accepted

2-Change by the Client flexibility guaranteed:
Any changes made to the original booking are subject to availability. If the full payment has been received and/or a voucher has been issued, no administrative fees will be applied except on changes to tickets for air fares if was booked through us, we are flexible all the time.

3-Payment Policy:
• We require a 30% deposit on all bookings.
• We require a 50% deposit for Christmas, New Year periods and Easter.
• Packages and Tours which include domestic flights will require the full flight cost.
• Deposits can be made by bank wire transfer or credit card (Visa or MasterCard are accepted)
4-Payment by Credit Card Requirements:
If paying by credit card according to Egypt bank regulations, the following documents are required to enable our accountant to charge your credit card for the agreed upon services. These documents should be emailed to Nile voyage or given to our representative upon your arrival at the airport. Otherwise, we will not be able to proceed with completing your request.
• A copy of your passport.
• A copy of both sides of your credit card with your signature.

5-Cancellation Policy:
Cancellation requests should be sent via fax or emailed to provide the Company with written confirmation that your reservation should be cancelled.
In case you cancel your trip, the following scale of charges will be applied:
• Between 40 and 30 days before your arrival date, 25% of the entire tour price will be charged.
• Between 29 and 15 days before your arrival date 50% of the entire tour price will be charged.
• Between 14 and 7 days before your arrival date 75% of the entire tour price will be charged.
• Between 7 and 1 days before your arrival date 100% of the entire tour price will be charged.
Additionally, there are cancellation fees on all domestic flights within Egypt. If you cancel a tour at any time, you will be subject to any fees according to airline’s cancellation policy.

6-Refunds:
A refund will normally be made to the same account and using the same method used for the original payment. No refunds are possible in the event of a no show for an existing reservation.
Refunds will be done only through the Original Mode of Payment.

7-Accommodation:
Unless otherwise stated, prices are based on two persons sharing one room. Rooms for single occupants are available with an additional of supplementary rate. Hotels and lodges are named as an indication of quality and rooms may be reserved at an establishment of similar quality. Published prices are inclusive of tariffs and other costs at the time of printing and are subject to change without notice.

8-Flights:
Domestic Flights: The programs quote the average price of flights with approximate timings. Requests for specific flight times or changes to previously booked reservations may result in changes to the total price of the package.
We can help you to get your international flights upon request

9-Responsibility:
The Company acts only as an agent for the participants in regard to travel, whether by rail road, boat, aircraft, or any other mode of transport, and assume no liability for injury, illness, damage, loss, accident, delay, or irregularity to person or property resulting directly or indirectly from any of the following causes: weather, acts of God, force major, acts of government or other authorities, wars, civil disturbances, labor disputes, riots, theft, mechanical breakdowns, quarantines or acts of default, delays, cancellations or changes made by any hotel, carrier, or restaurant. No responsibility is accepted for any additional expenses.

10-Special Requests:
If the Client has any special requests, he should inform company at the time of booking. The Company and its suppliers will try to satisfy such requests, but, as these do not form part of the contract, the company does not guarantee to do so, including for pre-bookable seats. If the Company confirms that a special request has been noted or passed on to the supplier or refers to it on the confirmation invoice or elsewhere, this is not a guarantee to fulfill it. The Client will not be specifically notified if a special request cannot be met. The Company does not accept bookings, which are conditional on the fulfillment of any special request.

11- Children Policy:
• Policy 1: for packages, Nile cruises, and hotels
Under 2 years old: free of charge
Under 6 years old: 25% of total tour cost for an individual
Under 12 years old: 50% of total tour cost for an individual
All children 12 or older are considered adults.
If your tour package includes flights, an extra supplement for your child may apply.

• Policy 2: for sightseeing tours & shore excursions
Under 6 years old: free of charge
Under 12 years old: 50% of total tour cost for an individual
All children 12 or older are considered adults.
If your sightseeing tours include domestic flights or ferry boat, an extra supplement for your child may apply.